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    "title": "Сlaims occurrence",
    "slug": "sigorta-hadisesi",
    "createdAt": "2025-05-22T11:25:34.697Z",
    "updatedAt": "2025-08-15T07:25:33.183Z",
    "publishedAt": "2025-08-15T07:25:33.265Z",
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                "text": "What to do in case of an insurance event?",
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                    "text": "Considering the 24/7 operation of the insurance claims hotline, immediately inform the insurer about the incident.  ",
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                    "text": "Call and report the incident to the relevant government authority.  ",
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                    "text": "Do not move the vehicle from the scene or leave the location without coordinating with a representative of the Insurance Company.\n\n",
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                "text": "To settle an insurance claim, the following documents must be submitted:",
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                    "text": "A written statement from the policyholder about the insurance event  ",
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                  }
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                "children": [
                  {
                    "text": "Identity documents of the policyholder, driver's license of the person operating the insured vehicle, and the vehicle registration certificate (technical passport)  ",
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                ]
              },
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                    "text": "A document issued by the relevant government authority  ",
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                    "text": "In cases where compensation is paid to a third party under liability insurance contracts, documents related to the third party are required\n",
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            "children": [
              {
                "text": "Depending on the circumstances of the case, additional documents may be requested.",
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                "text": "Insurance cases hotline: ",
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                "text": "MES: ",
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