PRIVACY POLICY
Dear user, this Privacy Policy governs the procedure for the use and protection of your
personal data derived when using the platform and the services we offer through the
platform.
The Privacy Policy applies to the data collected on the platform called My Insurance
Account, and by registering on this platform, you confirm your acceptance of the Privacy
Policy terms. According to the requirements of the law of the Republic of Azerbaijan,
PASHA Insurance OJSC shall collect and process only personal data you enter on the
platform. By entering your personal data on the platform, you consent to the collection and
processing of such data by PASHA Insurance OJSC.
1. Definitions
- Platform – https://cabinet.pasha-insurance.az/account
- PASHA Insurance - PASHA Insurance Open Joint Stock Company.
- Personal data - any information that allows directly or indirectly identifying an individual.
- Special category personal data - data on an individual's race or ethnicity, family life, religious beliefs, health status, or criminal record.
- Collecting personal data - obtaining an individual’s personal data according to the law.
- Processing of personal data - operations with personal data (recording, systematizing, updating, changing, deleting, depersonalizing, storing, providing, destructing personal data).
2. Obligation to Protect Personal Data
Since we consider the protection of your personal data privacy one of the important factors,
we have taken the required technical and organizational measures in this regard. The
personal data we collect and process is protected by applicable law. Note that according to
the requirements of Article 5, paragraph 2 of the Law of the Republic of Azerbaijan On
Personal Data, your personal data is not provided to third parties, except as otherwise
provided by law or with your consent.
If you are already a client of PASHA Insurance, the Company undertakes to protect your
personal data as a policyholder or insured person, constituting an insurance secret, according
to the Law of the Republic of Azerbaijan On Insurance.
3. Data Sources
The data we collect is aimed at providing you with the most suitable and quality services
and improving their level. This data is collected as follows:
a. Data Provided by You
We collect data that you enter through the Platform. The personal data obtained in this way
is information you provide solely of your free will. To allow us to provide you with quality
and, most importantly, appropriate services, you should correctly and completely enter all
the data requested from you on the platform. Please also note that if you do not enter the
data required to arrange the service you request through the platform, we will not be able to
fulfill your request. You are responsible for the correctness and completeness of the data
provided. Incorrect and/or incomplete data may affect the validity of the insurance product
you have requested, our liability as an insurance company to you and/or the insured person
and/or that of our insurance intermediaries, and the insurance payment. In this case, PASHA
Insurance does not bear any liability. You shall be liable for any damage caused to PASHA
Insurance as a result of incorrect and/or incomplete data specified.
b. Automatic Data Collection Tools - Cookies
Cookies are small text files, stored on your computer, tablet, or mobile phone. These files
store your IP address, the type of browser program you use, the date and duration of your
use of the site, the site sections you use, etc. Like many websites, PASHA Insurance uses
cookies and other technologies to improve the site user servicing level.
By using this platform, you agree to the storage and access of PASHA Insurance to the data
on your device. If you do not agree to the use of cookies, leave the platform, otherwise
change your cookie settings according to the effective Privacy Policy. Please note that some
platform features may be inaccessible if cookies are not allowed.
c. Data from Other Sources
To arrange insurance services and regulate and investigate new insured events, we can also
collect your personal data, placed on electronic media of appropriate state bodies, the
financial market supervisory authority, and the Compulsory Insurance Bureau, the provision
of which is not prohibited by law.
4. What Data Will Be Collected?
a. When you use the Platform, our web server automatically logs the following details:
- IP address,
- Type of browser used,
- The site sections you use,
- Date and duration of use of the site, etc.
b. We will also collect and process various personal data:
- Full name,
- Gender,
- Address,
- Company name, activity, or profession,
- Contact details, etc.
c. Depending on the insurance product, according to the law, we will collect and process
information, classified as special category personal data by the laws of the Republic of
Azerbaijan:
- Family status,
- Health conditions.
5. Data Processing
We will use free and confidential personal data you provide for several purposes, including
but not limited to:
• Settlement of an insurance contract (e.g., reference, underwriting, processing of insured
events),
• Market research and analysis, improvement of processes, services, and products,
• Providing information on our events, services, products, and innovations,
• Monitoring fraud, money laundering, and terrorist financing,
• Complying with any legal obligations (e.g., tax, accounting, and administrative ones),
• Providing to the Financial Market Supervisory Authority based on the latter’s written
request on issues related to the performance of regulatory and supervisory functions in the
insurance system, as well as relevant inspectors of the Financial Markets Supervisory
Authority during on-site inspections.
Your personal data will only be provided to another party with your consent unless
applicable laws and regulations do not require obtaining your consent.
6. Who Can Access The Data
We as PASHA Insurance may share your personal data with the following third parties for
the above purposes and according to the law:
- To provide services to you, PASHA Insurance may share your personal data with government agencies, IT companies assigned to provide technical support, our insurance agents, other insurers, co-insurers, reinsurers, brokers, and banks,
- The data may be shared with PASHA Holding LLC and its other subsidiaries acting as data processors, technical consultants, specialists, lawyers, doctors, experts, companies providing operational services (IT, mail), etc.,
- Data may be shared to comply with any legal obligations, including to the relevant regulatory authority if you file a complaint about a product or service we provide,
- Special category data may be shared with doctors and healthcare providers to arrange your health insurance.
We do not share your personal data with unrelated third parties for their marketing needs without your permission.
7. Links to Other Sites
Links to other sites may be provided on the Platform. PASHA Insurance shall not be
responsible for the content or privacy policies of other sites. Other sites have different data
collection and privacy policies. Therefore, we recommend you read the privacy policies of
other sites you access through the Platform.
8. Other Terms of Use
PASHA Insurance reserves the right to add, change, or remove the Privacy Policy provisions at any time without prior notice. By using the Platform after such changes are made, you accept those changes.
PASHA Insurance strives to regularly update the information displayed on the Platform. However, PASHA Insurance does not guarantee the accuracy and completeness of the data provided by the User on the platform.
PASHA Insurance shall not be liable for any direct or indirect damage that may result from the use of the Platform, except for direct damage caused by the Company intentionally or due to a gross mistake.
According to the Law of the Republic of Azerbaijan On Personal Data, the User shall be entitled to reject the collection and processing of his/her personal data. The user shall express his/her rejection to us in writing or online. Users are not required to justify their rejections.
{
"data": {
"id": 2369,
"documentId": "em20n90ufxz0yp9dcjdx2ubq",
"title": "Məxfilik siyasəti",
"slug": "privacy-policy",
"createdAt": "2026-03-04T11:14:58.836Z",
"updatedAt": "2026-03-04T11:14:58.836Z",
"publishedAt": "2026-03-04T11:14:58.899Z",
"locale": "en",
"tags": "page",
"contents": [
{
"__component": "widgets.rich-text-widget",
"id": 1416,
"blocks": [
{
"type": "heading",
"level": 4,
"children": [
{
"bold": true,
"text": "PRIVACY POLICY",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Dear user, this Privacy Policy governs the procedure for the use and protection of your",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "personal data derived when using the platform and the services we offer through the",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "platform.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "The Privacy Policy applies to the data collected on the platform called My Insurance",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Account, and by registering on this platform, you confirm your acceptance of the Privacy",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Policy terms. According to the requirements of the law of the Republic of Azerbaijan,",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "PASHA Insurance OJSC shall collect and process only personal data you enter on the",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "platform. By entering your personal data on the platform, you consent to the collection and",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "processing of such data by PASHA Insurance OJSC.",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "1. Definitions",
"type": "text"
}
]
},
{
"type": "list",
"format": "unordered",
"children": [
{
"type": "list-item",
"children": [
{
"text": " ",
"type": "text"
},
{
"text": "Platform",
"type": "text",
"underline": true
},
{
"text": " – https://cabinet.pasha-insurance.az/account",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "PASHA Insurance",
"type": "text",
"underline": true
},
{
"text": " - PASHA Insurance Open Joint Stock Company.",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": " ",
"type": "text"
},
{
"text": "Personal data",
"type": "text",
"underline": true
},
{
"text": " - any information that allows directly or indirectly identifying an individual.",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": " ",
"type": "text"
},
{
"text": "Special category personal data",
"type": "text",
"underline": true
},
{
"text": " - data on an individual's race or ethnicity, family life, religious beliefs, health status, or criminal record.",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Collecting personal data",
"type": "text",
"underline": true
},
{
"text": " - obtaining an individual’s personal data according to the law.",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Processing of personal data",
"type": "text",
"underline": true
},
{
"text": " - operations with personal data (recording, systematizing, updating, changing, deleting, depersonalizing, storing, providing, destructing personal data).",
"type": "text"
}
]
}
]
},
{
"type": "paragraph",
"children": [
{
"bold": true,
"text": "2. Obligation to Protect Personal Data",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Since we consider the protection of your personal data privacy one of the important factors,",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "we have taken the required technical and organizational measures in this regard. The",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "personal data we collect and process is protected by applicable law. Note that according to",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "the requirements of Article 5, paragraph 2 of the Law of the Republic of Azerbaijan On",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Personal Data, your personal data is not provided to third parties, except as otherwise",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "provided by law or with your consent.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "If you are already a client of PASHA Insurance, the Company undertakes to protect your",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "personal data as a policyholder or insured person, constituting an insurance secret, according",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "to the Law of the Republic of Azerbaijan On Insurance.",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "3. Data Sources",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "The data we collect is aimed at providing you with the most suitable and quality services",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "and improving their level. This data is collected as follows:",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "a. Data Provided by You ",
"type": "text",
"underline": true
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "We collect data that you enter through the Platform. The personal data obtained in this way",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "is information you provide solely of your free will. To allow us to provide you with quality",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "and, most importantly, appropriate services, you should correctly and completely enter all",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "the data requested from you on the platform. Please also note that if you do not enter the",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "data required to arrange the service you request through the platform, we will not be able to",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "fulfill your request. You are responsible for the correctness and completeness of the data",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "provided. Incorrect and/or incomplete data may affect the validity of the insurance product",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "you have requested, our liability as an insurance company to you and/or the insured person",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "and/or that of our insurance intermediaries, and the insurance payment. In this case, PASHA",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Insurance does not bear any liability. You shall be liable for any damage caused to PASHA",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Insurance as a result of incorrect and/or incomplete data specified.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "b. Automatic Data Collection Tools - Cookies",
"type": "text",
"underline": true
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Cookies are small text files, stored on your computer, tablet, or mobile phone. These files",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "store your IP address, the type of browser program you use, the date and duration of your",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "use of the site, the site sections you use, etc. Like many websites, PASHA Insurance uses",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "cookies and other technologies to improve the site user servicing level.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "By using this platform, you agree to the storage and access of PASHA Insurance to the data",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "on your device. If you do not agree to the use of cookies, leave the platform, otherwise",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "change your cookie settings according to the effective Privacy Policy. Please note that some",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "platform features may be inaccessible if cookies are not allowed.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "c. Data from Other Sources",
"type": "text",
"underline": true
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "To arrange insurance services and regulate and investigate new insured events, we can also",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "collect your personal data, placed on electronic media of appropriate state bodies, the",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "financial market supervisory authority, and the Compulsory Insurance Bureau, the provision",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "of which is not prohibited by law.",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "4. What Data Will Be Collected?",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "a. When you use the Platform, our web server automatically logs the following details:",
"type": "text"
}
]
},
{
"type": "list",
"format": "unordered",
"children": [
{
"type": "list-item",
"children": [
{
"text": " IP address,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": " Type of browser used,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": " The site sections you use,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": " Date and duration of use of the site, etc.",
"type": "text"
}
]
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "b. We will also collect and process various personal data:",
"type": "text"
}
]
},
{
"type": "list",
"format": "unordered",
"children": [
{
"type": "list-item",
"children": [
{
"text": "Full name,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Gender,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Address,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Company name, activity, or profession,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Contact details, etc.",
"type": "text"
}
]
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "c. Depending on the insurance product, according to the law, we will collect and process",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "information, classified as special category personal data by the laws of the Republic of",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Azerbaijan:",
"type": "text"
}
]
},
{
"type": "list",
"format": "unordered",
"children": [
{
"type": "list-item",
"children": [
{
"text": "Family status,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Health conditions.",
"type": "text"
}
]
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "5. Data Processing",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "We will use free and confidential personal data you provide for several purposes, including",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "but not limited to:",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Settlement of an insurance contract (e.g., reference, underwriting, processing of insured",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "events),",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Market research and analysis, improvement of processes, services, and products,",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Providing information on our events, services, products, and innovations,",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Monitoring fraud, money laundering, and terrorist financing,",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Complying with any legal obligations (e.g., tax, accounting, and administrative ones),",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "• Providing to the Financial Market Supervisory Authority based on the latter’s written",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "request on issues related to the performance of regulatory and supervisory functions in the",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "insurance system, as well as relevant inspectors of the Financial Markets Supervisory",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Authority during on-site inspections.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Your personal data will only be provided to another party with your consent unless",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "applicable laws and regulations do not require obtaining your consent.",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "6. Who Can Access The Data",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "We as PASHA Insurance may share your personal data with the following third parties for",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "the above purposes and according to the law:",
"type": "text"
}
]
},
{
"type": "list",
"format": "unordered",
"children": [
{
"type": "list-item",
"children": [
{
"text": "To provide services to you, PASHA Insurance may share your personal data with government agencies, IT companies assigned to provide technical support, our insurance agents, other insurers, co-insurers, reinsurers, brokers, and banks,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "The data may be shared with PASHA Holding LLC and its other subsidiaries acting as data processors, technical consultants, specialists, lawyers, doctors, experts, companies providing operational services (IT, mail), etc.,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Data may be shared to comply with any legal obligations, including to the relevant regulatory authority if you file a complaint about a product or service we provide,",
"type": "text"
}
]
},
{
"type": "list-item",
"children": [
{
"text": "Special category data may be shared with doctors and healthcare providers to arrange your health insurance.",
"type": "text"
}
]
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "We do not share your personal data with unrelated third parties for their marketing needs without your permission. ",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "7. Links to Other Sites",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "Links to other sites may be provided on the Platform. PASHA Insurance shall not be",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "responsible for the content or privacy policies of other sites. Other sites have different data",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "collection and privacy policies. Therefore, we recommend you read the privacy policies of",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "other sites you access through the Platform.",
"type": "text"
}
]
},
{
"type": "heading",
"level": 5,
"children": [
{
"bold": true,
"text": "8. Other Terms of Use",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "PASHA Insurance reserves the right to add, change, or remove the Privacy Policy provisions at any time without prior notice. By using the Platform after such changes are made, you accept those changes.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "PASHA Insurance strives to regularly update the information displayed on the Platform. However, PASHA Insurance does not guarantee the accuracy and completeness of the data provided by the User on the platform. ",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "PASHA Insurance shall not be liable for any direct or indirect damage that may result from the use of the Platform, except for direct damage caused by the Company intentionally or due to a gross mistake.",
"type": "text"
}
]
},
{
"type": "paragraph",
"children": [
{
"text": "According to the Law of the Republic of Azerbaijan On Personal Data, the User shall be entitled to reject the collection and processing of his/her personal data. The user shall express his/her rejection to us in writing or online. Users are not required to justify their rejections. ",
"type": "text"
}
]
}
]
}
],
"headerTabs": null,
"openGraph": null,
"seo": null
},
"meta": {}
}